1. Analysis to formulate overall company policy/business strategy
Conduct cross-sectional analyses to provide advice on overall company policy
Help establish and visualize business simulations, metrics, and objective targets
Help construct and implement growth strategies
Conduct quantitative analyses of events which have major business impact in order to propose guidelines
2. Analysis to improve user experience
Utilize quantitative/qualitative data to discover user issues
Propose initiatives to solve issues, based on analysis of behavioral logs
Conduct simulations of initiatives prior to implementation, to determine impact and assign priority
Design success metrics and establish testing plans
Measure impact of initiatives and derive insight
Unique and Bold Challenges
Vision
Be the brain that drives the growth of Mercari
Mission
Provide actionable insights and help people make better decisions
Democratize data and empower everyone with analytics
Environment
Data usage at Mercari: Mercari’s company culture focuses on data-driven decision making and unbiased, fact-based discussion, regardless of individuals’ specific roles and duties.
Technical foundation and data platform: Mercari is used by over 17 million users a month, generating thousands of transactions per day. You will have the opportunity to work daily on analysis using transaction data and user behavior logs.
Analytics Team: The Analytics Team’s diverse talent—from managers and team heads to those hailing from strategy consultant firms or research companies, former PdMs, and engineers—hold open discussions to develop proposals.
Fields: You will be involved in analyzing a wide range of fields: marketing, new business, logistics, CRM, products, planning, customer support, etc. There are still many areas internally which could benefit from data usage, and together, we can develop new areas for analysis.
Success Stories
The Analytics Team conducted a quantitative analysis of changes to the business environment which would have a major impact on business. They were able to use this analysis to explain how our service would be impacted and propose countermeasures to the upper management.
The Analytics Team proposed a policy to advance the growth of Mercari Group, helping to establish numeric targets for the entire group.
The Analytics Team helped ensure service quality by establishing guidelines for quantitative assessment of product quality and incorporating this into the release process.
Required Experience
Shared belief in Mercari’s mission and values
5+ years experience working on data analysis or business/customer problem solving
Able to aggregate data using SQL before starting work *In the selection process, you need to submit a skill test using SQL.
Basic understanding of statistics
Experience working with product managers and designers to improve a service
Ability to proactively propose improvements to our products based on a deep understanding of Mercari products
Preferred Experience
Experience working with data in SQL or other programming languages
Experience using mass user data (particularly C2C marketplace data) in data analysis
Experience in analysis to measure impact of online and offline advertising
Experience in project management and team management
Experience in hypothesis testing flows that involve designing and executing A/B tests
Experience in practical application of statistical analyses conducted via Python, R, etc. (hypothesis testing, regression analysis, causal inference)
Experience analyzing search and recommendation engines
Knowledge regarding the product development cycle
Screening Criteria
Able to establish hypotheses tailored to specific issues and consider these hypotheses logically
Able to explain expert opinions in layman’s terms
Able to think about issues facing the service from a user perspective
Able to focus on business impact when solving issues
Able to understand the company’s mission and values
Able to explain their reason for choosing Mercari and where they would like their career to go next
*Check here for more details
Technical Assessment Criteria
Able to test qualitative hypotheses by converting them into quantitative metrics
Able to write appropriate SQL queries to extract/aggregate data
Able to explain aggregate results and thought process in a manner which is easy to understand
Language Requirements
English: Independent (CEFR – B2) preferred
Japanese: Independent (CEFR – B2)
* For details about CEFR, see here
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Working Conditions
Employment Status
Full-time
Probationary period: First 3 months after joining the company. (During this period your contract conditions will be the same as that of a permanent employee.)
Office
Roppongi
Smoking is prohibited within our offices
Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work.
Work Hours
Full flextime (no “core time” or “flex time”)
*Does not apply to all positions
Holidays
Two days off per week (as well as national holidays, New Year’s break, etc.)
Paid leave, congratulatory and bereavement leave, relax days, sick leave
Salary
Annual salary paid in 12 monthly installments (including fixed overtime allowance)
Based on skills, experience, and abilities
Reviewed twice a year
Benefits
Complete health and social insurance
Incentive program
Support systems, including those that benefit the employee’s family members
*See this page for details.
Support
Relocation support
Language learning support
Translation/interpretation support
*See this page for details.
Media
Corporate Sites
Mercari, Inc.
Merpay, Inc. [Japanese]
Mercoin, Inc.
Mercari US
Owned Media
Mercari Careers
Mercari Engineering Portal
Mercan – Introduces the people that make Mercari
Mercari US Careers
Mercari US Blog
