Senior Business Data Analyst (Customer Identity)

Lead data operations for the CIC product including release communications, organizational documentation, data literacy and training initiatives
Partner with peers in Product, Engineering, Program Management, Data Governance and with key business units to develop a scalable support model within the data lifecycle for our models, products and assets
Promote and celebrate the data organization via a multitude of channels (e.g. newsletters, Slack announcements)
Educate and enlighten data stakeholders with newly available objects and models that will unlock product and business insights
Establish end-user personas and voices to integrate within the data operations support model
Assist Business Data Analysts and Engineers in triaging data questions, bugs and issues from end-users
Clearly understand and communicate changes to underlying data models and definitions to determine impact to key assets such as executive dashboards
Work with Business Data Analysts to understand key domain priorities, business metrics and insights that span the various product units
Solicit feedback from end-users on adoption, engagement, usage, etc. of the CIC data assets and visualizations

What you’ll bring to the role

5+ years of experience in data operations, product management, product operations or a similar background
Tenacity to thrive in a dynamic and fast-paced environment, inspire change and collaborate with a variety of individuals and organizational partners
Quickly establish solid relationships and build trust with partners and stakeholders to gain confidence in CIC data and assets
Excellent business acumen and emotional intelligence in ambiguous environments
BA or higher, preferred; additional relevant work experience in lieu of a degree is acceptable

And extra credit if you have experience in any of the following!    

Hands-on experience with data visualization tools (Tableau, Looker, PowerBI, etc.)
Third party web analytics tools (Heap, Google Analytics, Adobe Analytics, etc.)
Cloud based data warehouse technologies (Snowflake, BigQuery, Databricks, etc.)
Paywall, subscription or authentication based products
 

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Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$99,000—$149,000 CAD

What you can look forward to as an Okta employee!

Amazing Benefits

Making Social Impact
Fostering Diversity, Equity, Inclusion and Belonging at Okta 
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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