Manage and optimize processes for data intake, validation, and analysis as well as modeling, visualization, and communication of the deliverables
Ensure that product usage data is tracked, structured, and accessible to product managers and other stakeholders by building out reporting capabilities for accurately tracking key metrics
Investigate, analyze, and develop recommendations that support key business priorities and product decisions; translating these recommendations into initiatives and executable actions
Perform a variety of ad-hoc analyses and proactively identify areas of opportunity in partnership with product managers
Contribute to and support the data strategy across the business
Develop and implement metrics related to the programs’ strategic goals including financial, application quality, customer adoption, and more
Collaborate with data experts to manage and report on product performance through visual dashboards and reports
Coordinate new data development, ensuring consistency and integration with the existing data warehouse structure
Qualifications
What you bring
Completed an undergraduate or graduate degree in analytics, business administration, mathematics, computer science or equivalent
Several years of experience monitoring, managing, manipulating and drawing insights from data
Strong analytical skills and comfortable working with large data sets
Strong attention to detail to ensure accuracy in data analysis, reporting, and process documentation
Ability to transform data into actionable insights
Deep experience with data visualization techniques and tools
Professional experience with Google Sheet, Data Studio & Microsoft Excel skills
Working knowledge of key SaaS metrics
Known for strong problem-solving and analytical abilities; for going beyond the data to deliver the ‘so what’ that drives decisions
Recognized as a collaborative team player who builds trusting relationships in an extensive network of stakeholders
Nice-to-haves
Previous experience with Pendo, Amplitude, Mixpanel, or similar product analytics tools
Experience with Looker BI platform
An insatiable appetite for modern and emerging technologies and tools
If you don’t have 100% of the experience listed above, you should still apply. We’d love to connect and learn about your unique skills and motivation to do meaningful work by leveraging the experience you DO have.
Why TELUS?
At TELUS, you’ll join a diverse team dedicated to learning, teaching, and impact; as individuals and as a team. As a workplace, we care about our team members and have a total rewards package that makes being a part of TELUS Health something to be proud of:
100% remote within Canada: so you can work where you feel most inspired (including in-person if YOU want to!)
Stay healthy: flex benefits with options to customize coverage based on your lifestyle and needs, inclusively offering coverage for Gender Affirmation and Fertility treatments
Virtual Care: premium access to digital healthcare for you and a loved one; avoid long waits at the clinic, just chat with a medical professional from your couch!
Work Life Integration: paid vacation and flexible well-being days
Family leave: mothers, fathers and adoptive parents benefit from a top-up during part of their leave
Pension plan: to help you save for the future with a generous company match (free money!)
Employee Share Purchase Plan: you can invest in our shared success, company matched!
Wellness Spending Account: To support your whole person wellness
Learning and development: Internal resources for business, leadership, and technical skills
Savings: who doesn’t love discounts? (on TELUS services and partner/supplier services and products)
Employee and family assistance: LifeWorks provides free services to support you through life events
Tools/Technology: We provide a Macbook and other equipment, enabling you to do your best work
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
By choosing TELUS you get access to amazing plans, phones and high-speed internet on Canada’s most-awarded network, and help connect Canadians in need.
